Free Shipping + Holiday Notice SEE DETAILS

MARTIN LUTHER KING, JR. HOLIDAY NOTICE

All orders placed after 3PM ET on Jan. 14 will ship on Jan. 18. In addition, Customer Care will be closed on Jan. 17.

 

COMPLIMENTARY SHIPPING

Orders should ship the same business day if placed by 3PM ET on weekdays or by 12PM ET on Saturday. Due to weather disruptions, carrier and shipping concerns and the impact of COVID-19, deliveries may experience delays of up to two business days. Exclusions apply.

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EXTENDED RETURN POLICY

Purchases made at David Yurman boutiques or on DavidYurman.com/ca beginning Nov. 1, 2021 may be returned or exchanged through Jan. 23, 2022 or 45 days after their purchase date, whichever is the later date.

FULL DETAILS

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We’re Here to Help

From advice on caring for your DY jewellery to help choosing the
perfect gift, our experts are pleased to assist you in any way.

We’re Here to Help

From advice on caring for your DY jewellery
to help choosing the perfect gift, our experts
are pleased to assist you in any way.

Martin Luther King, Jr. Holiday Closure: Please note that all orders placed after 3PM ET on Jan. 14 will ship on Jan. 18. In addition, Customer Care will be closed on Jan. 17.

 

Seasonal Impacts: Due to weather disruptions, carrier and shipping concerns and the impact of COVID-19, deliveries may experience delays of up to two business days. Please allow for additional shipping time to ensure your order is received by the desired date.

 

Important Notice: Due to evolving global circumstances, we are unable to ship orders to countries outside of the United States and Canada. Some orders may experience delivery delays. Some returns may experience delays with refund processing.

RETURNS & EXCHANGES

During these uncertain times, we are pleased to offer a full refund for DavidYurman.com/ca and David Yurman store purchases returned within 45 days of their purchase date.

In addition, as many of our clients surprise a loved one with a gift from David Yurman, we offer an extended return policy throughout the holiday season. Purchases made at David Yurman boutiques or on DavidYurman.com/ca beginning November 1, 2021 may be returned or exchanged through January 23, 2022 or 45 days after their purchase date, whichever is the later date.

All refunds will be made to the purchaser and issued to the original form of payment except cash purchases, which will be refunded by company check. Gift recipients may receive a merchandise credit.

Please note: Returns must be accompanied by a sales receipt and received unaltered, unworn and in saleable condition. Some exclusions may apply. Used merchandise will not be accepted for refund or exchange unless defective. Personalized and custom designs, as well as items from the High Jewelry and EY® Signature collections, are final sale

DavidYurman.com/ca

For online returns or exchanges, please visit our Returns page to print out a shipping label for items and gifts purchased on DavidYurman.com/ca. After you have shipped back your return, please allow 2-3 weeks for its processing. Alternatively, you may bring the item(s) to our retail store at Yorkdale Shopping Centre for a return or to any David Yurman boutique for an exchange of equal or higher value. 

Please note: Returns must be accompanied by a sales receipt and received unaltered, unworn and in saleable condition. Some exclusions may apply. Used merchandise will not be accepted for refund or exchange unless defective. Personalized and custom designs, as well as items from the High Jewelry and EY® Signature collections, are final sale.

Should you request an exchange or need repair service for an online order, we can accommodate shipping to and from the country where we delivered your order. If you need service from an international location, Customer Care will work with you to find a solution. Shipping charges and applicable duties and taxes will be your responsibility.

 

David Yurman Stores

Any merchandise purchased in a full-price David Yurman store can be returned or exchanged at any of our full-price boutiques.

Any merchandise purchased in a full-price David Yurman store can be returned or exchanged at any of our full-price boutiques.

No, gift cards are final sale and cannot be returned.

Contact Customer Care

Hours of Operation

Monday – Friday: 8:30AM–7:30PM ET
Saturday & Sunday: 9:00AM–5:00PM ET