All orders placed by 3:00PM (ET) should arrive two business days after shipping. Exclusions apply.
Please note that two-day orders placed after 3:00PM (ET) on Friday through 3:00PM (ET) on Monday will be processed on Monday and should arrive two business days after shipping. Weekend and holiday deliveries are not available.
Report Fraud
Report Fraud
Q: I found a website that looks legitimate and sells David Yurman
products. Is it real?
A: Probably not. As more commerce moves online, the sale of
knockoffs and counterfeit goods has also shifted to the internet. Some
sellers even intentionally misspell David Yurman in order to
capitalize on common typos. Frequently, these sites, known as “rogue
websites,” mirror the look and feel of the official David Yurman
website, or otherwise create the impression that they are associated
with David Yurman, when in fact they are often not authentic
product.
Many of these sites actually copy photographs and/or text directly
from our official site. In addition, they may offer a believable
discount on the suggested retail price of an alleged David Yurman
product to make consumers believe they are receiving a good deal on a
real product. Unfortunately, these deals ARE too good to be true and
ultimately you may receive a low quality fake, or nothing at
all.
David Yurman does not have an online outlet website.
PLEASE NOTE that just because one or more of the following points
may be true about a website does NOT necessarily mean that it is an
authorized retailer:
While we cannot list all unauthorized websites selling knockoff
David Yurman merchandise, below are just a few examples of such
websites. If the website you find does not appear on this list, do
not assume it is legitimate.
Q: I found David Yurman products for sale on an auction website.
Are they authentic?
A: Auction websites do not generally guarantee the authenticity of
the products sold on their sites. For this reason, there may be
knockoff or counterfeit goods available through auction sites, despite
language from the seller that the item is genuine or authentic.
Additionally, please be careful when buying from such websites as they
typically do not offer warranties.
While we regularly monitor auction sites to locate and take down
infringing product listings, sellers continue to post listings for
fake products, and we cannot assure that any given listing for a David
Yurman product is genuine nor do we authenticate merchandise that is
purchased from an auction site. Our authorized retailers do not sell
on auction sites or trade boards.
Q: Where can I find genuine David Yurman products?
A: Authentic David Yurman products are available in our David
Yurman boutiques, David Yurman outlet stores, select Neiman Marcus,
Bloomingdale’s, Saks Fifth Avenue and Nordstrom locations, and through
our network fine jewelry stores in the United States, Canada, Mexico,
the Caribbean, Northern Ireland and Russia that are authorized David
Yurman retailers. David Yurman products are also available at Les
Printemps in Paris, France, and Lane Crawford in Hong Kong. A
complete list of authorized David Yurman retailers is available online
at davidyurman.com.
David Yurman products are also available online at https://www.davidyurman.com; www.saksfifthavenue.com; www.bloomingdales.com; www.nordstrom.com; www.neimanmarcus.com.
Our company does not offer merchandise for sale through individuals,
street vendors, flea markets, unauthorized retail locations, Internet
auctions, or at house parties. If you buy an alleged David Yurman
product through an unauthorized dealer, you could be purchasing a
knockoff.
Q: Why should I care about the sale of knockoff or counterfeit
goods?
A: Counterfeiting is illegal. Sellers of knockoff and counterfeit
goods unfairly profit at the expense of legitimate designers and
business owners and harm the economy through lost revenues, jobs, and
taxes. According to the International Chamber of Commerce, knockoffs
and counterfeit activity accounts for 5-7% of world trade, worth an
estimated $600 billion a year.
Knockoff and counterfeit merchandise also deprives you of the
assured high quality standards embodied in the David Yurman brand.
Knockoff products do not undergo our inspection or testing processes.
In addition, counterfeiters may not adhere to safety, health, or wage
regulations, such as anti-sweatshop and child labor laws.
Counterfeiters have also been linked to identity theft and organized
crime. Consequently, when you purchase a knockoff product, not only
are you likely to receive a poor quality product, but you are likely
supporting illegal activity.
Q: What is David Yurman doing to combat counterfeiting and knockoff
activity?
A: We have developed a comprehensive program to combat the
distribution and sale of knock-off and counterfeit merchandise. We
participate in numerous enforcement efforts in the U.S. and
internationally, including cooperation with customs authorities and
law enforcement agencies to stop the shipment of knockoff goods, legal
actions against sellers of knockoffs and counterfeit goods, and the
takedown of knockoff websites, fraudulent online auction listings, and
unauthorized sponsored links.
Q: What should I do if accidentally purchased knockoff or
counterfeit goods and want to report the incident?
A: You can report the site to David Yurman at customercare@davidyurman.com.
In order to assist us in our efforts to thoroughly investigate any
potential knockoff or counterfeit goods purchases, we will need as
much information as you can provide. Below is a list of helpful
information that you can provide to us for our investigation.
Please provide as much information as possible, such as:
· Seller’s name and contact information
· Platform or location from which purchase was made
· Screenshots of infringing listings for websites
· Any images of infringing product purchased
· Copies of any communications with seller
· Location of the merchandise (i.e., retail, street vendor, website, factory, etc.)
· Number of products offered
· Type and style of products offered
Q: I found a website that looks
legitimate and sells David Yurman products. Is it real?
A: Probably not. As more commerce
moves online, the sale of knockoffs and counterfeit goods has also
shifted to the internet. Some sellers even intentionally misspell
David Yurman in order to capitalize on common typos. Frequently,
these sites, known as “rogue websites,” mirror the look and feel of
the official David Yurman website, or otherwise create the
impression that they are associated with David Yurman, when in fact
they are often not authentic product.
Many of these sites actually copy
photographs and/or text directly from our official site. In
addition, they may offer a believable discount on the suggested
retail price of an alleged David Yurman product to make consumers
believe they are receiving a good deal on a real product.
Unfortunately, these deals ARE too good to be true and ultimately
you may receive a low quality fake, or nothing at all.
David Yurman does not have an
online outlet website.
PLEASE NOTE that just because one or
more of the following points may be true about a website does NOT
necessarily mean that it is an authorized retailer:
While we cannot list all unauthorized
websites selling knockoff David Yurman merchandise, below are just a
few examples of such websites. If the website you find does not
appear on this list, do not assume it is legitimate.
Q: I found David Yurman products for sale on an auction website.
Are they authentic?
A: Auction websites do not generally
guarantee the authenticity of the products sold on their sites. For
this reason, there may be knockoff or counterfeit goods available
through auction sites, despite language from the seller that the
item is genuine or authentic. Additionally, please be careful when
buying from such websites as they typically do not offer
warranties.
While we regularly monitor auction
sites to locate and take down infringing product listings, sellers
continue to post listings for fake products, and we cannot assure
that any given listing for a David Yurman product is genuine nor do
we authenticate merchandise that is purchased from an auction site.
Our authorized retailers do not sell on auction sites or trade
boards.
Q: Where can I find genuine David Yurman products?
A: Authentic David Yurman products
are available in our David Yurman boutiques, David Yurman outlet
stores, select Neiman Marcus, Bloomingdale’s, Saks Fifth Avenue and
Nordstrom locations, and through our network fine jewelry stores in
the United States, Canada, Mexico, the Caribbean, Northern Ireland
and Russia that are authorized David Yurman retailers. David Yurman
products are also available at Les Printemps in Paris, France, and
Lane Crawford in Hong Kong. A complete list of authorized David
Yurman retailers is available online at davidyurman.com.
David Yurman products are also
available online at https://www.davidyurman.com; www.saksfifthavenue.com; www.bloomingdales.com; www.nordstrom.com; www.neimanmarcus.com.
Our company does not offer
merchandise for sale through individuals, street vendors, flea
markets, unauthorized retail locations, Internet auctions, or at
house parties. If you buy an alleged David Yurman product through an
unauthorized dealer, you could be purchasing a knockoff.
Q: Why should I care about the sale of knockoff or counterfeit
goods?
A: Counterfeiting is illegal.
Sellers of knockoff and counterfeit goods unfairly profit at the
expense of legitimate designers and business owners and harm the
economy through lost revenues, jobs, and taxes. According to the
International Chamber of Commerce, knockoffs and counterfeit
activity accounts for 5-7% of world trade, worth an estimated $600
billion a year.
Knockoff and counterfeit merchandise
also deprives you of the assured high quality standards embodied in
the David Yurman brand. Knockoff products do not undergo our
inspection or testing processes. In addition, counterfeiters may not
adhere to safety, health, or wage regulations, such as
anti-sweatshop and child labor laws. Counterfeiters have also been
linked to identity theft and organized crime. Consequently, when you
purchase a knockoff product, not only are you likely to receive a
poor quality product, but you are likely supporting illegal
activity.
Q: What is David Yurman doing to combat counterfeiting and
knockoff activity?
A: We have developed a comprehensive
program to combat the distribution and sale of knock-off and
counterfeit merchandise. We participate in numerous enforcement
efforts in the U.S. and internationally, including cooperation with
customs authorities and law enforcement agencies to stop the
shipment of knockoff goods, legal actions against sellers of
knockoffs and counterfeit goods, and the takedown of knockoff
websites, fraudulent online auction listings, and unauthorized
sponsored links.
Q: What should I do if accidentally purchased knockoff or
counterfeit goods and want to report the incident?
A: You can report the site to David
Yurman at customercare@davidyurman.com.
In order to assist us in our efforts to thoroughly investigate any
potential knockoff or counterfeit goods purchases, we will need as
much information as you can provide. Below is a list of helpful
information that you can provide to us for our investigation.
Please provide as much information as
possible, such as:
· Seller’s name and contact information
· Platform or location from which purchase was made
· Screenshots of infringing listings for websites
· Any images of infringing product purchased
· Copies of any communications with seller
· Location of the merchandise (i.e., retail, street vendor, website, factory, etc.)
· Number of products offered