What is BCRF? How has David Yurman partnered with the organization?
Breast Cancer Research Foundation® is dedicated to being
the end of breast cancer by advancing the world’s most
promising research. BCRF-funded investigators have been
deeply involved in every major breakthrough in breast cancer
prevention, diagnosis, treatment and survivorship. Yet, every
15 seconds a woman somewhere in the world is diagnosed
with breast cancer. In 2019, BCRF is investing $66 million to
support the work of nearly 275 scientists at leading medical
and academic institutions across 14 countries. For more
information, please visit bcrf.org.
honor of 11 years of partnership with BCRF, we have
created a collection of exclusive pink ribbon designs,
which you can find HERE. Through
July 2020, twenty percent of the purchase price from these
limited-edition styles will be donated to the Breast Cancer Research
What shipping options are available on DavidYurman.com?
we ship via FedEx (2-Day and Overnight) to the U.S.,
Canada, and U.S. Territories. As a convenience for our
customers, we offer complimentary 2-day shipping on domestic orders.
What payment methods are accepted on DavidYurman.com?
accept the following forms of payment for orders
placed on DavidYurman.com: American Express, Visa,
MasterCard, Discover and David Yurman gift cards. For your
convenience, your credit card information can be stored in your
DavidYurman.com account. This is secure information and cannot
be accessed by anyone other than the account holder. For
more information, see our PRIVACY
POLICY. For added security, your billing address at
DavidYurman.com must exactly match the address on file at your credit
card company. The processing of your order may be delayed if these
addresses are different.
Does David Yurman offer personal shopping services?
This complimentary service will save you time and is
obligation-free. Our experienced specialists will help
eliminate the guesswork that goes into selecting the perfect
gift – whether it is for yourself or someone else. We
welcome you to contact a Customer Care Specialist directly or
by phone, 1-888-DYURMAN (1-888-398-7626) between the
hours of 8 AM and 8 PM EST Monday through Friday, and
between 9am and 6pm EST Saturday and Sunday.
Can I ship my order to an
we can ship to most international locations at the
customer’s expense. All shipping, customs and duty fees are
the responsibility of the customer. Please e-mail us for
Will my David Yurman purchase arrive gift-wrapped?
It will be wrapped in our exclusive David Yurman
packaging. A certificate of authenticity and polishing
cloths are enclosed.
Can I include a personalized gift message
with my purchase?
You may enter a personalized gift message during checkout.
Is all David Yurman merchandise available
for purchase online?
website offers a selected assortment of our newest and
most popular styles. If our website does not currently have
the item or size you are searching for, we may have it
available at a David Yurman boutique. To find out about
additional products, styles, or sizes, please email us or
visit a David Yurman boutique. Locate a David Yurman
boutique near you by clicking HERE.
What if I need extra help or advice
about my purchase?
experienced specialists will help you save time and
eliminate the guesswork that goes into selecting the
perfect gift. We understand the importance of looking your
best and are dedicated to selecting items that best suit
your needs. We welcome you to contact a Customer Care
Specialist directly or by phone, 1-888-DYURMAN
(1-888-398-7626) between the hours of 8am and 8pm EST Monday
through Friday, and between 9am and 6pm EST Saturday and Sunday.
How can I check an order I placed
customers, please click SIGN IN to
access web order status and history.
customers do not have online access to order status
and history. You may request information via e-mail,,
online chat, or by calling 1-888-DYURMAN
(1-888-398-7626) . Please provide the order confirmation
number so we can respond more quickly and accurately.
Do other stores sell authentic, new David
are hundreds of authorized retailers that sell David
Yurman designs. Locate a David Yurman boutique near you by
clicking HERE. Please note
that we cannot guarantee the authenticity of products purchased from
Where can I report a possible counterfeit
design or website selling suspected David Yurman knock-offs?
e-mail us at email@example.com
How can I make returns or exchanges?
online returns or exchanges, please visit our RETURNS
SITE or contact a Customer Care Specialist at 1-888-DYURMAN
(1-888-398-7626). For products purchased through a boutique,
please contact the store directly. For further assistance, please
contact us via email.
How do I purchase a David Yurman gift card?
Yurman gift cards are available for purchase at any
David Yurman boutique or online. Please note that we
cannot guarantee the authenticity of gift cards purchased from
non-authorized retailers or resellers. For further assistance,
please contact us.
welcome you to use your David Yurman gift card at
any of our David Yurman boutiques and through our
online store (www.DavidYurman.com).
Can gift cards purchased on DavidYurman.com be returned?
gift cards can be returned if they have not been
used and are still in their original packaging and is
within the return timeframe of 14 days. Your gift card
purchase from DavidYurman.com will include a
return shipment label which you can use to send back to us.
If you have any further questions, please contact a
Customer Care Specialist or at 1-888-DYURMAN
Can I use my David Yurman gift card
to make a purchase online?
Cards can be used online, in-store and with a
Customer Care Specialist.
How can I check the remaining balance
on my David Yurman gift card?
you have entered your gift card number and CIN code,
please hit the "check your balance" button to
retrieve your available value. Please click HERE
to check your balance.
May I replace a lost or stolen David
Yurman gift card?
cards are treated as cash and are not replaceable.
We are not responsible for lost, stolen, or misplaced
Why does David Yurman use reconstituted turquoise?
to increased demand for turquoise, mines worldwide have
become depleted and there is very little natural turquoise
left. Because the natural turquoise that David Yurman favors
is particularly scarce, we have opted to use simulated
turquoise in some of our jewelry collections. This material
comprises reconstituted turquoise, which is made from
natural stones that are ground into a paste, bound with
resin and dyed to achieve a beautiful blue hue.
What is the difference between hematite
is the technical word for iron oxide rocks that
occur in nature. While very beautiful, Hematite is also
quite brittle and doesn’t polish well. To achieve
consistency and beauty in his designs, David Yurman chooses
to use Hematine, a man-made stone also composed of iron
oxide. Hematine is easier to manipulate and has a brilliant
sheen. The two stones are virtually indistinguishable from
each other and are close in value.
How do I register my David Yurman
Unfortunately, we no longer
offer the option to register your David Yurman merchandise.
However, all purchases and order history are saved when you
create an account on DavidYurman.com. Should you require
further information concerning a specific David Yurman piece,
please contact one of our Customer Care Specialist or
at 1-888-DYURMAN (1-888-398-7626).