We want you to enjoy your David Yurman designs for years to come.
Should your piece ever need servicing, you can entrust our specialists
with repairing it to preserve its beauty and longevity. Simply bring
your item to a David
Yurman boutique and they will send it to our service
center on your behalf.
You also have the option to mail your item directly to our service
center. To begin, download and print the
Upon receipt, our jewelers will evaluate the item. The evaluation
may take up to two weeks, after which we will contact you to discuss
any service fees. We take into consideration “time owned” as well as
“condition received” when evaluating a piece.
Should you request an exchange or need repair service for an online
order, we can accommodate shipping to and from the country where we
delivered your order. If you need service from an international
location, Customer Care will work with you to find a solution.
Shipping charges and applicable duties and taxes will be your responsibility.