What is BCRF? How has David Yurman partnered with the organization?
Cancer Research Foundation® is dedicated to being the
end of breast cancer by advancing the world’s most
promising research. BCRF-funded investigators have been
deeply involved in every major breakthrough in breast cancer
prevention, diagnosis, treatment and survivorship. Yet, every
15 seconds a woman somewhere in the world is diagnosed
with breast cancer. In 2019, BCRF is investing $66 million to
support the work of nearly 275 scientists at leading medical
and academic institutions across 14 countries. For more
information, please visit bcrf.org.
In honor of
11 years of partnership with BCRF, we have created a
collection of exclusive pink ribbon designs, which you can
find HERE. Through
July 2020, twenty percent of the purchase price from these
limited-edition styles will be donated to the Breast Cancer Research
What shipping options are available on DavidYurman.com?
ship via FedEx (2-Day and Overnight) to the U.S.,
Canada, and U.S. Territories. As a convenience for our
customers, we offer complimentary 2-day shipping on domestic orders.
payment methods are accepted on DavidYurman.com?
We accept the
following forms of payment for orders placed on
DavidYurman.com: American Express, Visa, MasterCard, Discover
and David Yurman gift cards. For your convenience, your
credit card information can be stored in your DavidYurman.com
account. This is secure information and cannot be accessed by
anyone other than the account holder. For more information,
see our PRIVACY
POLICY. For added security, your billing address at
DavidYurman.com must exactly match the address on file at your credit
card company. The processing of your order may be delayed if these
addresses are different.
David Yurman offer personal shopping services?
complimentary service will save you time and is
obligation-free. Our experienced specialists will help
eliminate the guesswork that goes into selecting the perfect
gift – whether it is for yourself or someone else. We
welcome you to contact a Customer Care Specialist directly or
by phone, 1-888-DYURMAN (1-888-398-7626) between the
hours of 8 AM and 8 PM EST Monday through Friday, and
between 9am and 6pm EST Saturday and Sunday.
ship my order to an international location?
Yes, we can
ship to most international locations at the customer’s
expense. All shipping, customs and duty fees are the
responsibility of the customer. Please e-mail us for more
David Yurman purchase arrive gift-wrapped?
Yes. It will
be wrapped in our exclusive David Yurman packaging. A
certificate of authenticity and polishing cloths are enclosed.
include a personalized gift message with my purchase?
Yes. You may
enter a personalized gift message during checkout.
David Yurman merchandise available for purchase online?
offers a selected assortment of our newest and most
popular styles. If our website does not currently have the
item or size you are searching for, we may have it available
at a David Yurman boutique. To find out about additional
products, styles, or sizes, please email us or visit a David
Yurman boutique. Locate a David Yurman boutique near you by
I need extra help or advice about my purchase?
experienced specialists will help you save time and
eliminate the guesswork that goes into selecting the
perfect gift. We understand the importance of looking your
best and are dedicated to selecting items that best suit
your needs. We welcome you to contact a Customer Care
Specialist directly or by phone, 1-888-DYURMAN
(1-888-398-7626) between the hours of 8am and 8pm EST Monday
through Friday, and between 9am and 6pm EST Saturday and Sunday.
I check an order I placed on
customers, please click SIGN IN to
access web order status and history.
customers do not have online access to order status
and history. You may request information via e-mail,,
online chat, or by calling 1-888-DYURMAN
(1-888-398-7626) . Please provide the order confirmation
number so we can respond more quickly and accurately.
other stores sell authentic, new David
hundreds of authorized retailers that sell David Yurman
designs. Locate a David Yurman boutique near you by clicking
HERE. Please note
that we cannot guarantee the authenticity of products purchased from
can I report a possible counterfeit design
or website selling suspected David Yurman knock-offs?
us at firstname.lastname@example.org
I make returns or exchanges?
returns or exchanges, please visit our RETURNS
SITE or contact a Customer Care Specialist at 1-888-DYURMAN
(1-888-398-7626). For products purchased through a boutique,
please contact the store directly. For further assistance, please
contact us via email.
I purchase a David Yurman gift card?
gift cards are available for purchase at any David
Yurman boutique or online. Please note that we cannot
guarantee the authenticity of gift cards purchased from
non-authorized retailers or resellers. For further assistance,
please contact us.
you to use your David Yurman gift card at any of
our David Yurman boutiques and through our
online store (www.DavidYurman.com).
gift cards purchased on DavidYurman.com be returned?
cards can be returned if they have not been used
and are still in their original packaging and is within
the return timeframe of 14 days. Your gift card purchase
from DavidYurman.com will include a return shipment label
which you can use to send back to us. If you have any
further questions, please contact a Customer Care
Specialist or at 1-888-DYURMAN (1-888-398-7626).
use my David Yurman gift card to make
a purchase online?
can be used online, in-store and with a Customer
I check the remaining balance on my
David Yurman gift card?
Once you have
entered your gift card number and CIN code, please
hit the "check your balance" button to
retrieve your available value. Please click HERE
to check your balance.
replace a lost or stolen David Yurman
are treated as cash and are not replaceable. We are
not responsible for lost, stolen, or misplaced gift cards.
does David Yurman use reconstituted turquoise?
increased demand for turquoise, mines worldwide have
become depleted and there is very little natural turquoise
left. Because the natural turquoise that David Yurman favors
is particularly scarce, we have opted to use simulated
turquoise in some of our jewelry collections. This material
comprises reconstituted turquoise, which is made from
natural stones that are ground into a paste, bound with
resin and dyed to achieve a beautiful blue hue.
the difference between hematite and hematine?
the technical word for iron oxide rocks that occur
in nature. While very beautiful, Hematite is also quite
brittle and doesn’t polish well. To achieve consistency and
beauty in his designs, David Yurman chooses to use Hematine,
a man-made stone also composed of iron oxide. Hematine is
easier to manipulate and has a brilliant sheen. The two
stones are virtually indistinguishable from each other and are
close in value.
I register my David Yurman merchandise?
Unfortunately, we no longer offer the option to
register your David Yurman merchandise. However, all
purchases and order history are saved when you create an
account on DavidYurman.com. Should you require further
information concerning a specific David Yurman piece, please
contact one of our Customer Care Specialist or
at 1-888-DYURMAN (1-888-398-7626).